helplines

The following helplines and websites offer advice and support especially for young people

Adoption

TALKadoption - for those under 26 years: call free 0800 0568 578
www.afteradoption.org.uk/

Aids
National Aids Trust - 24-hour confidential advice on all aspects of HIV/AIDS: 020 7814 6767, email: info@nat.org.uk
www.nat.org.uk

Alcohol Abuse
Talk to Frank - 0800 77 66 00 (24 hour)
www.talktofrank.com

Alateen - young people aged 12-20 who are affected by a problem drinker: 020 7403 0888 (10am - 10pm)
www.al-anonuk.org.uk/public/what-alateen

DAWN- the West Sussex Drug and Alcohol Wellbeing Network, provides support to people of any ages, who are looking to reduce or stop their drinking or use of drugs (includes New Psychoactive Substances (formerly Legal Highs, prescription or over the counter medication, Performance and Image enhancing drugs (including steroids)
Young People up to 24 years call 0300 3038677 email wsypsms@cgl.org.uk text 07779 339954 (someone will ring back) DAWN Website

Bereavement
Hope Again- for young people aged 12-18 who've experienced the death of someone close to them. Call free: 0808 808 1677 (Monday - Friday 9am-5pm).
hopeagain.org.uk/

Grief: Support for Young People has information about bereavement, grief, managing feelings and how others can help. It also links to Child Bereavement UK’s website where you can use search facilities to find other support organisations near you. It includes stories from bereaved young people as well as short films that they have written and made. For more information and to read about new initiatives, then click on the following link to read their new newsletter.

Bullying
Bullying UK - call free 0808 800 2222, open 7 days a week.
www.bullying.co.uk

Cancer
Cancervive 4 Teenagers - click here for details of the local support group. Are you affected by someone else's cancer? Or have you been bereaved by cancer? You are not alone. Come to the support group or call 01273 834912.

MacMillan - Need Support? Need to talk? Call us free 0808 808 00 00, Monday to Friday, 9am-8pm, Click here to visit the MacMillan online support website/community

Cancer Research UK - Would you like to talk through questions about cancer with a cancer nurse? You can contact us on 0808 800 40 40, phone lines are open Monday to Friday, 9am to 5pm. or email online here

Care
The Who Cares Trust - call free: 0500 564 570 (Monday, Wednesday & Thursday 3.30pm-6pm)
www.thewhocarestrust.org.uk or visit 'Who Cares Town': www.thewhocarestrust.org.uk/who-cares-town/

Counselling
Relate - for any young person who is having problems, telephone free: 0300 100 1234
www.relate.org.uk/young-people-counselling/index.html

YMCA - Sussex Central YMCA offers community counselling to young people aged 13-25 at our Youth Advice Centre in Hove. Our counsellors can offer non-judgmental support on a range of issues such as bullying, families, relationships, sexual health, alcohol and drugs. Sussex Central YMCA counsellors will respect your values, choices and lifestyle whilst helping you explore what lies behind what is troubling you. For more information please contact us on 01273 828854 or email yaccounselling@sussexcentralymca.org.uk
www.ymcadlg.org/

Find It Out Centre, Park Centre, Park Road, Burgess Hill - provide information, advice and guidance to all young people aged 13 to 25 in a empowering and non judgemental way. They offer information on counselling services available including YMCA Dialogue Service. Contact 01444 243922 or 07590 600072.

Kooth & Dialogue Counselling - KOOTH.com has no referrals or waiting lists, and our anonymous live online counselling service is open from midday until 10pm weekdays and from 6pm to 10pm at weekends. Young people can still use the website outside of those hours as well as send our team messages that will be picked up when our team come back on shift. KOOTH provides young people with a safe and secure means of accessing help with their emotional health and wellbeing from a professional team of counsellors: www.kooth.com

Crime Victims
Victim Support - free and confidential help to victims of crime, witnesses, their family, friends and anyone else affected across England and Wales. Call free 0845 30 30 900.
www.victimsupport.org.uk

Debt
Central Sussex CAB - free, practical advice. The Burgess Hill branch is based at 38 Church Road and holds drop in sessions from 9.30am - 4pm on Monday - THursday. Alternatively you can telephone 0844 477 1171 (not a free call).
www.citizensadvice.org.uk

Mid Sussex Debt Advice, The Kings Church, 33-35 Victoria Road, Burgess Hill. Telephone: 01444 244215, email: debtadvice@tkc.org.uk. Open Monday evening 7.30 pm to 9.30pm or daytime by appointment.
www.communitymoneyadvice.com

National Debtline - free, confidential and independent help, freephone: 0808 808 4000
www.nationaldebtline.org

Depression
CALM: Campaign against living miserable - A campaign and charity targeting young men with a helpline, magazine and online community, but CALM listens to anyone who needs help or support. www.thecalmzone.net, helpline: 0800 58 58 58 (free from most telephone providers - see website list) open 5pm - midnight.

ChildLine - Provides a free and confidential telephone service for children. Helpline: 0800 1111,
www.childline.org.uk

Epic Friends - Mental health problems are common. This website is all about helping you to help your friends who might be struggling emotionally, www.epicfriends.co.uk

Kooth - KOOTH.com has no referrals or waiting lists, and our anonymous live online counselling service is open from midday until 10pm weekdays and from 6pm to 10pm at weekends. Young people can still use the website outside of those hours as well as send our team messages that will be picked up when our team come back on shift. KOOTH provides young people with a safe and secure means of accessing help with their emotional health and wellbeing from a professional team of counsellors: www.kooth.com

Rethink Mental Illness - Mental health charity helping people with mental health problems and have a section
for young people, www.rethink.org, for practical mental health information their helpline is 0300 5000 927.

Disabled
Dial - UK network of disability information and advice services run by people with direct experience of disability. Telephone: 01302 310123.
www.scope.org.uk/support/disabled-people/local/about

Disabilties Trust - 32 Market Place Shopping Centre, Burgess Hill. Telephone: 01444 239123.
www.thedtgroup.org

Signposts - information, advice and support for people with learning difficulties and their carers. Drop in and see an advisor at 30-32 Station Road, Burgess Hill, telephone: 01444 616232. www.signpostsmidsussex.org.uk

Domestic Abuse
Childline - call free: 0800 1111 (open 24 hours, 7 days a week)
www.childline.org.uk

The NSPCC Helpline - call free: 0808 800 5000 (open 24 hours, 7 days a week)
www.nspcc.org.uk

Women's Aid - call free: 0808 2000 247 (open 24 hours, 7 days a week)
www.womensaid.org.uk and www.refuge.org.uk

The Samaritans - call free: 08457 909090 (open 24 hours, 7 days a week)
www.samaritans.org

Worth Services - call 0330 2228181 or 07834 968539 available for ages 16+
www.worthservices.org

Drugs
Talk to Frank - 0800 77 66 00 (open 24 hours, 7 days a week)
www.talktofrank.com

Eating Disorders
ABC: provides personal advice and support to anyone affected by anorexia, bulimia, binge eating and all kinds of eating distress. We support sufferers and their family and friends towards full recovery. Helpline: 03000 11 12 13, Parent Helpline: Option 1, Sufferer Helpline: Option 2, Self-Harm Helpline: Option 3. www.anorexiabulimiacare.org.uk

B-eat - beating eating disorders, Beat provides helplines, online support and links to self help groups. Youthline telephone: 0845 634 7650. www.b-eat.co.uk

Kooth - KOOTH.com has no referrals or waiting lists, and our anonymous live online counselling service is open from midday until 10pm weekdays and from 6pm to 10pm at weekends. Young people can still use the website outside of those hours as well as send our team messages that will be picked up when our team come back on shift. KOOTH provides young people with a safe and secure means of accessing help with their emotional health and wellbeing from a professional team of counsellors: www.kooth.com

Gambling
Gam Anon - support for all those affected by compulsive gambling. Telephone: 08700 50 88 80 (open 24 hours, 7 days a week)
www.gamanon.org.uk

General
Childline - call free: 0800 1111 (open 24 hours, 7 days a week)
www.childline.org.uk

Central Sussex CAB - free, practical advice. The Burgess Hill branch is based at 38 Church Road and holds drop in sessions from 9.30am - 4pm. Alternatively you can telephone 0844 477 1171 (not a free call).
www.citizensadvice.org.uk

Get Connected - free connection to local and national services and sources of help: 0808 808 4994 Freephone (1pm-11pm Monday - Sunday)
www.getconnected.org.uk

Female Genital Mutilation (FGM)
Childline - call free: 0800 1111 (open 24 hours, 7 days a week)
www.childline.org.uk (FGM page)

Health
NHS 111 (previously know as NHS Direct)- telephone: 111 (for when its less urgent than 999)
www.nhs.uk/

Housing
Shelterline - advice and support - Shelter believes everyone should have a home. Call free: 0808 800 4444 (open 24 hours, 7 days a week)
www.shelter.org.uk

Youth Homeless Prevention Team - support to young people who are homeless/at risk of homelessness. Current contact is Bernadette Logan – 07837 810177.

Learning Disabilities
Mencap - call free: 0808 808 1111 (lines open 9am - 5pm Monday to Friday)
www.mencap.org.uk

Respond - working with children and adults with learning disabilities who have been victims or perpetrators of abuse or trauma. Call their helpline on 0808 808 0700 or you can make an appointment with their Young People's Therapy Service. Visit www.respond.org.uk for more information.

Legal
Speak Your Mind Advocacy - for Young People aged 11 - 19.
Living in the North of Sussex - Telephone: 01444 443895 (Office based in the Princess Royal Hospital, Haywards Heath)
Living in the South of Sussex - Telephone: 01903 233145 (Office based at 45 Rowlands Road, Worthing)
www.mindcharity.co.uk/services/services-in-west-sussex/advocacy/young-peoples-advocacy-speak-your-mind/

Mental Health
West Sussex Healthline - A 24-hour service providing support and information to anyone in West Sussex experiencing mental health problems including stress, anxiety and depression. Telephone: 0845 300 2727 (calls charged at local rate).

Kooth - KOOTH.com has no referrals or waiting lists, and our anonymous live online counselling service is open from midday until 10pm weekdays and from 6pm to 10pm at weekends. Young people can still use the website outside of those hours as well as send our team messages that will be picked up when our team come back on shift. KOOTH provides young people with a safe and secure means of accessing help with their emotional health and wellbeing from a professional team of counsellors: www.kooth.com

SANE - providing emotional support and information to anyone affected by mental illness. Call the helpline: 0845 767 8000, or you can email or visit the online support forum: www.sane.org.uk

Missing Persons
Missing People (National Missing Persons Helpline) - are you a missing person and want to talk, do you want to report a missing person, have you seen a missing person? Call free or text: 116 000 (open 24 hours, 7 days a week).
www.missingpeople.org.uk

Pregnancy Advice
BPAS (British Pregnancy Advisory Service) - unwanted and crisis pregnancy support and advice on abortion. Local rate: 08457 30 40 30 (Monday - Friday 8am-9pm; Saturday 8.30am - 6pm; Sunday 9.30am - 2.30pm)
www.bpas.org

National Childbirth Trust (NCT) support in pregnancy, childbirth and early parenthood. National rate: 0300 330 0700 (Monday -Thursday 9am-5pm; Friday 9am-4pm).
www.nct.org.uk

The Miscarriage Association - 01904 200799 (Monday-Friday 9am-4pm)
www.miscarriageassociation.org.uk

Sexual Abuse
Life Centre - telephone counselling for women and men who are survivors of sexual abuse, including rape and childhood sexual abuse, regardless of how long ago the abuse happened. Telephone: under 18's tel: 0808 802 0808, text: 07717 989 022.
www.lifecentre.uk.com

The NSPCC Helpline - call free: 0808 800 5000 (open 24 hours, 7 days a week)
www.nspcc.org.uk

Sexuality
Lesbian & Gay Switchboard - Providing free & confidential support & information to lesbian, gay, bisexual & transgendered communities throughout the UK. Helpline: 0300 330 0630 (Daily 10am - 11pm)
www.llgs.org.uk

Kooth - KOOTH.com has no referrals or waiting lists, and our anonymous live online counselling service is open from midday until 10pm weekdays and from 6pm to 10pm at weekends. Young people can still use the website outside of those hours as well as send our team messages that will be picked up when our team come back on shift. KOOTH provides young people with a safe and secure means of accessing help with their emotional health and wellbeing from a professional team of counsellors: www.kooth.com

Smoking
Smokefree NHS Helpline - help and advice on quiting smoking. Telephone: 0800 022 4 332 (Monday to Friday 9am to 8pm, Saturday and Sunday 11am to 4pm)
http://smokefree.nhs.uk

Single Parents
Gingerbread - expert advice and practical support. Call free: 0800 802 0925 (Monday - Friday 9am-5pm)
www.gingerbread.org.uk

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